Introduction
Cool Runnings North America (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with applicable laws and regulations. By engaging with our services, visiting our website, or otherwise interacting with us, you agree to the terms of this Privacy Policy.
1. Information Collection
We collect various types of information to provide and improve our services, ensure security, and fulfill legal obligations. The types of information we collect include:
• Personal Information: This may include your name, address, email address, phone number, and other identifiers that can be used to contact or identify you.
• Business Information: We may collect information related to your company, including CAGE code, business address, and other relevant business details for procurement and service delivery.
• Technical Information: We automatically collect information about your device, browsing actions, and patterns, including IP address, browser type, and operating system through cookies and similar tracking technologies.
• Usage Data: We monitor and collect data on how you interact with our website, including the pages you visit, the time spent on each page, and the services you engage with.
2. Use of Information
The information we collect is used for various purposes, including:
• Service Delivery: To provide, operate, and maintain our services, including procurement, installation, and maintenance of refrigeration systems.
• Communication: To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. • Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
• Improvement of Services: To analyze data and usage patterns to improve our offerings, develop new services, and enhance the user experience.
• Security: To protect against fraud, unauthorized transactions, claims, and other liabilities and to manage risk exposure, including by identifying potential hackers and other unauthorized users.
3. Disclosure of Information
We may disclose personal information to third parties under the following circumstances:
• Service Providers: We may share your information with third-party vendors, contractors, and service providers who perform functions on our behalf, such as IT services, marketing, and legal support.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
6. Your Rights
You have certain rights regarding your personal information, including:
• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Cool Runnings North America. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website with the revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cool Runnings North America
312 Crosstown Road, Suite 101 Peachtree City, GA 30269
770-629-4964
legal@coolrunningsna.com
This Privacy Policy was last updated on September 1st 2024.